Filter Customer Inquiries by Source
Tuesday, March 10, 2009
Now you can filter
your customer cases by their source. Customer cases are normally
created when someone fills in a contact us form on your website.
However cases can also be created via the new customer service
ticketing feature we released earlier this week. They can also be
created manually by you via the Customers tab. To learn more and use
this feature simply go to: Customers->Cases.
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