Floating CMS Blog

We've just released our new Web Form builder (beta). This new web form builder merges our existing 4-step web form builder into a single step. It allows you to easily add fields to your web forms and see the results in real-time. You can also use drag-n-drop to re-arrange your form making it even easier to create highly functional Web Forms.

To learn more and try out this new feature please go to: Modules->Web Forms.

We've just released a major new feature called Customer Service Ticketing. This feature turns any email address (whether it's hosted with us or elsewhere) into a full ticketing system. With this you can better manage incoming customer inquiries, automatically assign them to the relevant people within your organization and build a knowledge base of past customer inquiries. Best of all you can continue to use your favorite email client such as Outlook or Thunderbird when communicating with customers whilst everything is tracked.

For an online business to be successful it needs strong sales, service and marketing functions. With this feature we strengthen the support aspects of your online business and ensure your customer inquiries are handled in a timely fashion. Click to learn more and setup the first ticketing service for your company. Or click to read more about this feature in the Online Business Wiki.

Are you using the Site Search feature on your website? Ever wondered what your customers are searching for? We've just added a new report that you can run at anytime to see the keywords your customers are searching for. By reviewing this report and addressing any content gaps on your website, you'll ensure a better experience for those visiting your website.

To learn more go to Modules->Site Search and choose the relevant search to see this report.

We've made some changes to the way you choose a start page for your website. Until now you could only set a web page as a start page. But now you can also set a blog or an online shop catalog as your start page. If you have more than one URL in your website, you can now use the new Start Page dialog to choose the URLs you want to update the Start Page for. To learn more go to any web page, blog or catalog and click on "Set as Start Page" from the Action Box.

It's been in the works for some time but our first release of QuickBooks integration is now live and running. This new feature allows you to push all your online sales and related customer information directly into QuickBooks as required. To learn more please refer to the QuickBooks article in the Wiki.

To get started go to: eCommerce->QuickBooks.