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General FAQs

Q: Am I locked in to Floating CMS if I start using it? How do I get my customer data out?
Q: Can I run Floating CMS on my own server?
Q: Can I run Javascript, CSS Stylesheets and Flash on Floating CMS?
Q: Can I use my own web address? Or do i need to use wxyz.floatingcms.com?
Q: Does Floating CMS include email?
Q: Is Floating CMS like web hosting? Does it include web hosting?
Q: I've already got a CRM solution that works for me. Can I still use Floating CMS?
Q: I've got some PHP code on my web site that my nephew programmed for me. Can I use that?
Q: Will my Floating CMS site be XHTML compliant?

Website Management FAQs

Q: Can I use FTP to manage my website?
Q: Do I need to know programming or HTML to add content to my web pages?
Q: I already have a full website, but this sounds great! Can I copy my site across?
Q: Is Floating CMS a Website Builder or a Web hosting platform?
Q: I've heard services like this aren't Search Engine Friendly. Is Floating CMS Search Engine friendly?

eCommerce FAQs

Q: Can I sell electronic products such as eBooks and MP3's?
Q: Do you take a cut of my online sales?
Q: How can I customize the look and feel of my shop?
Q: How do I collect payments in my online store?
Q: How does the system handle shipping costs?
Q: I already have an eCommerce solution, but I want to try Floating CMS. How can I migrate?
Q: Is there a limit on the number of catalogues or products in my online shop?

CRM FAQs

Q: Can I customize the look and feel of my web forms?
Q: How do I enable SMS notifications for my web forms?
Q: How many inquiry forms can I create?
Q: Is there a limit on the size of my customer database?
Q: Is there limit to the number of customer enquiries I can receive in any month?
Q: What happens if a customer submits the same inquiry form multiple times?

Email Marketing FAQs

Q: Can you guys create a custom email marketing template for me?
Q: How can people subscribe to my lists from my website?
Q: How many email marketing templates do you have?
Q: How many email newsletter campaigns can I send out each month?
Q: I don't need a full site, just the email marketing part. Can I just sign up for that?
Q: I tried to send a campaign but it hasn't been sent out yet?
Q: What if I want to send more than my allocated 10,000 emails?
Q: What if I want to use my own templates that my designer made for me?